Having had our house on the market with another agent for 9 months we had 2 viewings with no feedback and disinterest from their staff. We went in to Thomson Hayton Winkley to discuss changing estate agents. Emma was friendly and helpful. Graham visited soon after and we agreed a realistic price, he advised us to leave the property off the market for 2 weeks and then relaunch which we did. We had a viewing within 1 day and subsequently sold our house. The service was beyond excellent and I can't recommend highly enough.
Emma and all the other members of the team we dealt with were always extremely helpful and friendly. They pro-actively contacted us with updates and made the whole process smoother - very happy with the service provided.
Thomson Hayton Winkley Estate Agents were recommended to us by another client in Grange. Emma is utterly brilliant and an asset to the team. Very helpful and willing to go the extra mile to ensure clients find the home they are looking for. Her level of understanding and dealing with clients in a sensitive and personal way is second to none and her permanent smile and reassurance is helpful whenever stress levels are starting to rise. We would definitely use your services again and would recommend you to others.
As buyers we obviously have no say in which estate agents a seller chooses to use, however our sellers chose well! Jennie and Chris are a pleasure to deal with, helping to answer questions and push through the purchase as quickly and smoothly as possible. Thank you! We would totally use your services again and would recommend you to others.
We found everyone very helpful at all times. Rebecca kept us well informed of progress and was very helpful at viewings. Nothing was too much trouble.
The staff in the Kirkby Lonsdale Office were all very friendly and helpful. They were very clear on the sort of property we were looking for. When the house that we bought first came on the market Jennifer called us to arrange a viewing for us straight away as she knew exactly what we were looking for from previous property viewings. Success! We are really happy in our new home! We would definitely recommend you to others.
I decided to use THW Estate Agents after visiting the Windermere Office some time ago. I was very happy with the help, etc and viewed properties. All of my expectations were met; calls were returned promptly and everyone was considerate and polite. I would recommend THW to anyone.
A Big Thank You to all at Thompson Hayton Winkley Estate Agents in Kendal not just for total professional service but for making us feel that we were never a nuisance. Our particular thanks go to Joanne for going the extra mile to make everything go smoothly, always with a smile on her face despite what we asked of you. If anyone is looking for an estate agent who actually cares about you, the customer, then look no further, you have found one.
We had such a great experience with everyone who dealt with us at Thomson Hayton Winkley. Being first time buyers it was slightly daunting in all aspects for us but the team really made us feel welcome. Whether it be over email or whenever we had to pop in! Joanne especially was amazing and nothing was too much trouble. She made the process of buying our first home very stress free and kept us up to date at all times, even when it wasn't necessarily her job to do so! When collecting our keys we were welcomed by smiles and a huge bouquet of flowers from the team which really topped off such an amazing experience! We would like to say a huge thank you to everyone at THW!
Quick and attentive service with clear advice and information. We were assisted through the home buying service process well as first time buyers. Would recommend to others. 10/10.